About Us
We are a family run business set up in 1995 to predominantly sell cane & rattan furniture. As we have grown we have developed our range to include Oak & Pine furniture as well as all the accessories you would expect to be associated with these ranges such as mirrors, wall art, table and floor standing lamps, vases and pottery and general table decorations. As Ipswich is the nearest major population to us we have established ourselves in this area but frequently cover further outlying areas.
Our aim to provide an ethical service we would wish to be offered when we shop we have strived for and continue to offer to all our customers. In short, when you buy from Harpers Furniture we will endeavour to supply, deliver and install when applicable all our goods to your home. If at any stage you are not satisfied with our service, please let us know and we will do all we can to reconcile this and make any change necessary to ensure it is not repeated.
We have our own delivery team who will leave no stone unturned to ensure your satisfaction when your goods are delivered. We install, unpack, site, remove all packaging and leave you with nothing to do other than sit back and enjoy your new purchase. It's the way things used to be but sadly seldom offered today. Harpers Furniture are different in that we want to offer you the customer the complete service you have paid for, no more doorstep deliveries! We deliver within a 60 mile radius as standard but will look further afield upto National pending volume of goods purchased and specific requirements. Our typical delivery areas are Ipswich, Braintree, Bury St Edmunds, Cambridge, Colchester, Chelmsford, Felixstowe, Saxmundham, Norwich, Newmarket and surrounding areas.
Guarantee
All of our products are covered by a minimum 12 month manufacturers guarantee, should you have a problem please contact us via telephone or email to discuss its rectification. If you are outside the guarantee period please still contact us as we wish to be made aware of any longer term problems that may arise and will offer practical advice and help where possible!